Your return must be received by us within 30 days of purchase. The returned item(s) must be unworn, in new condition, and have its original tags attached. Outbound shipping fees from the original order are not refundable.
If you choose to use our pre-paid shipping label, $10 (as a handling fee) will be deducted from your refund total.
If you choose to receive your refund in the form of store credit, the handling fee will be waived.
If you are returning $250 or more worth of merchandise, a 20% restocking fee will be deducted from your refund in addition to the charge for the shipping label.
*Please note that once you choose store credit, your order is non-refundable.
*Items listed as Final Sale on our website are non-returnable.
*Please note. all swimwear is final sale and non-returnable.
Start the return process here!
You can always contact us for any return question at firstname.lastname@example.org.
Once your return is received and inspected at our facility please allow 3-5 business days for us to process your return request. Once return is approved, you’ll be automatically refunded to original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at email@example.com.
If you selected store credit as your payment method of return, you will receive an email with your store credit information.
Damages and Issues
IN THE EVENT THAT ITEM(S) DELIVERED FROM AN ONLINE ORDER WERE RECEIVED DAMAGED, DEFECTIVE, OR INCORRECT, YOU MUST CONTACT OUR CUSTOMER SERVICE CENTER WITHIN 7 DAYS OF DELIVERY IN ORDER TO RECEIVE A FULL REFUND TO YOUR ORIGINAL PAYMENT METHOD OR TO RECEIVE A REPLACEMENT ITEM.
PLEASE NOTE THAT ANY ITEM(S) WE RECEIVE WITHOUT LABELS, WORN OR STAINED (SUCH AS BY MAKEUP, DEODORANT, ETC.) WILL NOT BE ACCEPTED AND WILL BE SUBJECT TO A RE-SHIPPING FEE IF APPLICABLE
NO REFUNDS / STORE CREDIT WILL BE ISSUED FOR ANY "FINAL SALE ITEM" RECEIVED, AND YOU WILL BE CHARGED WITH A RE-SHIPPING FEE
YMI RESERVES THE RIGHT TO UPDATE THIS RETURN POLICY WITHOUT NOTICE.